Overview

Welcome to the Doula Help Desk, where we are committed to supporting the growth and success of doulas, connecting them to healthcare systems, and ensuring families receive the highest quality of compassionate care.

As a resource hub, our mission is to empower doulas by providing them with the tools, knowledge, and support they need to thrive in their profession. Whether you’re a seasoned doula looking for professional development or a new doula seeking guidance and community, we’re here to help.

Doulas play a critical role in improving maternal and infant health outcomes, particularly for underserved populations such as BIPOC and immigrant families. Despite their importance, doulas often face challenges, so we are creating a Help Desk to help doulas feel supported.

Mission

Here at O Communi T Doula Help Desk, our mission is to offer guidance, support, and assistance for the administrative and billing processes for doulas, empowering them to navigate systems and focus on delivering exceptional care to their clients. In addition to operational support, we provide mentorship opportunities to guide doulas in growing their expertise and confidence in the field. Our goal is to create a supportive environment where doulas can thrive professionally while making a lasting impact on the families they serve.

Challenges Faced By Doulas

Community-based maternal health faces major challenges, including limited professional support, systemic healthcare barriers, inconsistent funding, and deep-rooted inequities. These obstacles hinder access to quality care, particularly for BIPOC women and undeserved communities.

Services

O’Community Doulas offers a wide variety of services that may cater to the various needs of our clients.

Contact The Helpdesk!

To get in contact with the O’Community Doulas Helpdesk, please email us at helpdesk@ocommunitydoulas.org for assistance regarding the aforementioned services.

The Doula Helpdesk is designed to address the following challenges by serving as a centralized resource hub.

Training and Certificate Support

Providing culturally competent, evidence-based training programs to help doulas meet professional standards and grow their expertise.

Healthcare System Integration

Establishing pathways to connect doulas with hospitals, clinics, and healthcare networks to facilitate collaboration and referrals. Build relationships with community partners and medical professionals to emphasize value of doulas

Financial Navigation

Provide guidance on grant opportunities, community partnerships/offerings, billing and reimbursement processes, and sustainable business practices to support the financial stability and long-term success of doulas.

Community Building

Creating a supportive network where doulas can access mentorship, share knowledge, and advocate collectively for their profession while being in commuity.

Culturally Competent Care Advocacy

Amplify the voices of doulas from marginalized backgrounds and promote equity in maternal health outcomes.